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Data protection / cookies

What content is collected?

We receive, collect and store all information that you enter on our website or that you provide to us in any other way. In addition, we collect the IP address (Internet Protocol) that was used to connect your computer to the Internet; Sign up; E-mail address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including the time it takes to build a website (Page Response Time) and the time visitors spend  stopping specific pages, page interaction information, and methods used to get the page. We also collect personally identifiable information (including name, email, password, communication); Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

How is content collected?

 When you conduct a transaction on our website, we collect the personal data that you provide to us, such as your name, address and email address. Your personal data will only be used for the reasons mentioned above. 

Why do we collect data?

  1. To provide and operate the Services;

  2. To provide ongoing customer service and technical support to our users;

  3. To contact our visitors and users with general or personalized, service-related information and advertising messages;

  4. To create aggregated statistical data and other aggregated and / or inferred non-personal information that we or our business partners can use to provide and improve our services;

  5. To comply with applicable laws and regulations.

How do we store data?

How do we communicate with website visitors?

We may contact you to notify you about your account, troubleshoot your account, resolve a dispute, collect fees owed, provide your opinion through surveys or questionnaires, send updates about our company, or when it is necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we have with you. For these purposes, we can contact you by email, phone, WhatsApp, SMS or post.

How can website users withdraw their consent to the data collected?

Updates to our privacy policy and terms and conditions

Questions or changes to your data

Terms and conditions and data protection

CONDITIONS:  by Playbacks.CH

Terms of Service.

  1. When you visit the Playbacks.CH website or when you buy from Playbacks.CH, you automatically declare that you agree to all points of the terms and conditions.

  2. There is no obligation to visit and listen to the demos  to buy at Playbacks.CH.

  3. Playbacks.CH expressly distances itself from all content such as: graphics, audio, video  and any errors, as well as technical errors in the files and website.

  4. There is no guarantee at Playbacks.CH. 

  5. Items purchased through the online shop are considered in all respects  never refunded. The purchase is at your own risk.

  6. Playbacks.CH belongs to the parent company: Music-Record Switzerland. 

  7. Music-Record Switzerland has no influence on the web / shop content of Playbacks.CH 

  8. The data in the online shop is collected by us for our advertising purposes such as newsletters, email marketing,   However  not passed on to third parties. 

  9. We have no control over which data is collected by our platform provider (Wix).

  10. We settle all copyrights and royalties annually with SUISA. Never with the artist / interpreter  or publisher / label.

  11. No rights or licenses can be asserted against Playbacks.CH.

  12. Rights and licenses are exclusive  only billed via SUISA.

Our service is hosted on the platform. provides us with the online platform through which we can sell our products and services to you. Your data can be stored through's data store, databases, and general applications. You save your data on secure servers behind a firewall.

Very easily. Write us an email to: info (at) that we should delete your data.

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you of those changes here. This means that you know what information we collect, how we use it and under what circumstances we may use and / or publish it.

If you would like to see, correct, change or delete personal data that we have about you, you can contact us at [info (at)].

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